General Policies
Jewelry Care
We take great care to handcraft jewelry to stand the test of time. However, you must do your part to care for your jewelry. Please read the below policies regarding caring for your jewelry.
Stainless Steel- Stainless steel is a very durable metal and is extremely tarnish resistant. Though stainless steel can hold up to harsh wearing conditions, the stones in your stainless steel jewelry are delicate (please see stone care below) and should be treated as such. We are not responsible for broken stones or beads on any piece due to wear and tear, and/or misuse. Be sure to remove your jewelry that contains stone prior to any activity that may damage the stones (washing dishes, showering, swimming, cleaning, excessive physical activity, etc.)
Stainless steel jewelry can be wiped clean with a soft polishing cloth. Do not use chemicals to clean your jewelry, especially if it has stones incorporated. Do not pull, tug, or put undue strain on your jewelry as this can cause it to bend or break.
Sterling Silver- Sterling silver jewelry will naturally patina/tarnish over time with regular wear and general environmental conditions. We suggest storing our sterling silver jewelry in an air-tight bag or container and avoid extreme temperatures. Be sure to remove your sterling silver jewelry prior to any activity that may damage it or increase the speed of tarnish/patina (washing dishes, showering, swimming, cleaning, excessive physical activity, etc.). Please also avoid things like lotions, oils, perfumes, etc. while wearing your sterling silver jewelry as these can cause both the metal and stones to darken over time.
Sterling silver jewelry can be wiped clean with a soft polishing cloth or silver polishing cloth. Do not use chemicals to clean your sterling silver jewelry. Do not pull, tug, or put undue strain on your jewelry as this can cause it to bend or break.
Stones & Stone Care
We use genuine stones in our jewelry. Stones will vary in quality, color, hardness, etc. Because we believe in “beauty on a budget” we do use a variety of stone quality to be able to offer beautiful pieces at a range of price points. Please read all jewelry descriptions closely as we clearly identify in product descriptions the stones to the best of our knowledge based on information provided to us by the supplier (including if a stone has been dyed/color enhanced, etc.) and are not liable for inaccurate descriptions based on supplier information.
Be sure to remove your stone jewelry prior to any activity that may damage it or cause it to break or darken/patina (washing dishes, showering, swimming, cleaning, excessive exercising, etc.). Please also avoid using things like lotions, oils, perfumes, etc. while wearing your stone jewelry as these can cause both the metal and stones to darken over time.
Custom Orders
We DO NOT accept custom orders at this time. If you have questions about any of our pieces or offerings, please contact us at daisyandgracedesigns@gmail.com
International Orders
We DO NOT accept any international orders at this time. We apologize for any inconvenience.
Payment Plans
We DO NOT offer any payment plans at this time. All orders must be paid in full at the time of the order, no exceptions.
Discounts & Promotions
We will periodically offer discounts and/or promotions. Discount codes will only be permitted for their intended use. We reserve the right to refuse and cancel orders placed with fraudulent or misused discount codes.
Additional Policies:
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